resources/useful links

Three VERY IMPORTANT Manuals for Nonprofit Organizations

Many times I've blogged about the importance of nonprofit operations. Ever so often accounting, human resources, and technology practices get pushed aside in a nonprofit organization because program work is prioritized as being more important. This is fine and dandy until a crisis occurs, like someone embezzles money from the organization or a disgruntled employee sues the organization. These types of things happen more often than not. That is why it is important to put the proper operations policies and procedures in place ahead of time to prevent these horrible things from happening.

Whether you run a new nonprofit or your nonprofit has been around for years, I recommend that EVERY nonprofit implement and actively use these three manuals in their organizations:

  1. Accounting manual
  2. Employment manual
  3. General operations manual

The accounting manual will keep an organization in compliance with nonprofit specific Generally Accepted Accounting Principles (GAAP), as well as protect its financial assets, and ensure that proper internal controls are in place. The contents of a nonprofit accounting manual generally includes:

  • · Division of Duties
  • · Cash Receipts Procedures
  • · Cash Disbursements Procedures
  • · Reconciliations
  • · Petty Cash Fund
  • · Purchases
  • · Fixed Asset Management
  • · Payroll
  • · Financial Reporting
  • · Grant Compliance
  • · Fiscal Policy Statements

Sample Nonprofit Accounting Manual
Steps for Creating an Accounting Manual

The employment manual will help protect an organization against employee lawsuits and grievances. This manual will also help nonprofit employees understand key employment policies as well as the benefits available to them and mandated by California employment law**. The contents of an employment management generally includes, but is not limited to:
  • · Employment Policies
  • · Leave from Work and Other Benefits
  • · Vacation and Sick Leave
  • · FMLA
  • · Other state mandated policies
  • · Conditions of Employment
  • · Compensation and Other Administrative Matters
  • · Grievance Policies
  • · Verification of Receipt
  • · At Will Employment Statement
**Always involve a personnel attorney in creating or revising your employment manual

Sample Employment Manual
Creating an Effective Employment Manual for Your Nonprofit
Personnel Policy Manuals

The operations manual will document critical organizational information and general operating procedures. This manual will also improve operational efficiency. The contents of an operations manual generally includes, but is not limited to:
  • · Security Culture/Procedure
  • · File Saving Procedure
  • · Back Up Procedure
  • · Marketing and communications Procedures
  • · New Hire Procedure
  • · Emergency/Evacuation Procedure
  • · Fundraising Filing Procedure
  • · Human Resource/Personnel Filing Procedure
  • · Events Procedures

Operations Manual Template
Operations Manual Example
Operations Best Practices

I provided links to templates and examples so you can easily revise and personalize these manuals to your own nonprofit organization. The important thing is to involve the staff and key board members in the entire process from start to implementation.

New to Nonprofit Finance and Accounting: Here’s a Brief Overview

This will be the second year that I'll be co-teaching (as a Doctoral Teaching Assistant) the Nonprofit Finance course at University of San Diego. For those of you interested in understanding nonprofit finance here's a brief overview:


The Unified Chart of Accounts was developed for nonprofits to use in their accounting practices. This chart of accounts makes it easier for nonprofits to file their annual 990 tax form.


Introduction nonprofit financial terms (From Nonprofit Principles and Practice - Michael Worth - Chapter 12 Financial Management)

  • Financial Accounting: “financial information published for use by parties outside the organization"
  • Managerial accounting: “information that is useful to an organization’s managers"
  • Bookkeeping: “methods and systems by which financial transactions are recorded”
  • Financial Management: “Planning, directing, monitoring, organizing, and controlling of the monetary resources of an organization.” (From business dictionary)
  • Differences between for-profit and nonprofit accounting
    • Treatment of Restricted Contributions
      • Unrestricted – can use these funds for any expense
      • Temporary Restricted – must use these funds during a specific time period or for a specific use (example: grant related funds)
      • Permanently Restricted – never use these funds (example: endowment- can only spend interest, cannot spend principle).
    • Functional Classification of Expenses
      • Program – all expenses directly associated with a specific program
      • Administrative – expenses not directly associated with a program (example : legal fees, accounting fees)
      • Fundraising – expenses related to engaging in fundraising activities (example: fundraising event, fundraising lunch)
  • Other key nonprofit financial terms: Assets, Liabilities, Net Assets, GAAP, Revenue, Expenses, Net Income. The Nonprofit Finance Fund provides a great glossary of these and other nonprofit financial terms.


Internal controls (From Business Dictionary and Streetsmart Financial Basics for Nonprofit Managers by Thomas A. McLaughlin)

· Definition of Internal Control: Systematic measures (such as reviews, checks and balances, methods and procedures) instituted by an organization to:

    • conduct its business in an orderly and efficient manner
    • safeguard its assets and resources
    • deter and detect errors, fraud, and theft
    • ensure accuracy and completeness of its accounting data
    • produce reliable and timely financial and management information
    • ensure adherence to its policies and plans.

· A good internal controls system will eliminate 3 general conditions present when fraud occurs

o Incentive/Pressure

o Opportunity

o Attitude and rationalization

o More information about internal controls for nonprofits from the Nonprofit Genie & Blue Avocado.


Identifying and interpreting nonprofit financial statements

· There are four main financial statements for nonprofits.

    • Statement of Financial Position a.k.a balance sheet:

· Statement summarizes Assets, liabilities, and net assets of an organization
as of a specific date. (Peters & Schaffer, 2005)

    • Statement of Revenue and Expenses

· Statement reports the financial activity of the organization by function over
a period of time. (Peters & Schaffer, 2005)

    • Statement of Cash Flows

· Cash inflows and outflows of the organization between one date and another.

    • Statement of Functional Expenses (this statement is unique to the nonprofit sector)

§ Shows distribution of costs between three functional categories: Program, Admin, Fundraising

· Papers about nonprofit financial statements here & here.


Key nonprofit financial ratios

· Financial ratios are helpful in assessing the financial health of the organization. The nonprofits assistance fund explains nonprofit financial ratios are useful if they are:

o Calculated using reliable, accurate financial reports

o Calculated consistently from period to period

o Used in comparison to benchmarks or goals

o Viewed both at a single point in time and as a trend over time

o Interpreted in the context of both internal and external factors

Example nonprofit financial ratios:

  • Current Ratio:
    • Current Assets/Current Liabilities
    • For every $1 the organization owes it has ___ cash and receivables.
    • Shows organization’s ability to pay obligations in a timely way (within 12
      months).
    • Ideally ratio will be higher, however not excessively high
  • Quick Ratio:
    • Total Cash and Investments/ Total Current Liabilities
    • For every $1 the organization owes it has ___ in the bank. The closer the organization gets to 1: 1 the more precarious it is.
  • Days Cash
    • Cash & Equivalents X 365/Expenses-Depreciation
    • A test of the operating cash
    • Shown as # of days
    • Want to be higher
  • Cash Flow to Total Debt
    • Net income + depreciation/Total liabilities
    • Ideally want higher

· More nonprofit financial ratios are explained by the Nonprofits Assistance Fund


Steps in the budgeting process (From Financial Leadership for Nonprofit Executives by Jeanne Bell and Elizabeth Schaffer)

· A budget is a financial reflection of what a nonprofit business expects to accomplish over a twelve-month period. Key steps in the budgeting process.

    • Define the planning context and goals
    • Estimating Costs
    • Forecasting Income
    • Striking the balance between goals and resources
    • Approving the plan

· Article about nonprofit budgets.

Other Nonprofit finance resources