Technology

14 Advanced Twitter Tips

Feb 27th

Posted by oceangrand in #nonprofit

No comments

nicetwitterTwitter Like a Pro

The last two articles Tweet or Not to Tweet and Tweet Tweet Nonprofit should have gotten everyone up-to-date on the basics of Twitter.   Now that you have your twitter account set up and hopefully following a few people as well as being followed I wanted to take this space to give you some tips to get you tweeting like a pro as well as being well mannered in the twitter arena (etiquette).  Read on to get some more advanced Twitter tips.

1. Hashtags

Hashtags (#) are a way to create or follow a stream on Twitter.  By typing a word with a hashtag in front of it (#airplane), your twitter message can be followed and added to by anyone who is also interested in that particular subject.  Thousands of hashtags are already established and are easy to join into or add to conversations about a particular topic or industry.  For example, if you’re interested in fundraising, #fundraising is a hashtag you can add into your twitter message and can be followed easily by anyone else interested in fundraising.  The same goes for thousands of topics.  Many times fast breaking news can be followed more closely on Twitter than even news channels.  Because millions use twitter, eyewitnesses can tweet details, pictures or information quicker using Twitter than it takes for a news crew to get to the scene of the story and get information to the TV or internet.  The way you follow hashtags is either by creating a search on tweetdeck with the hashtag you want to follow or following it on http://search.twitter.com ,  http://twemes.com/ or http://hashtags.org/

You can create your own hashtag to tweet about your live fundraiser or event so that others can follow the developing story from anywhere in the world.  You need to make sure the hashtag you create is unique and not already being used or else your tweets will be mixed into another ongoing conversations.  This way everyone can stay up-to-the-second connected to what is happening at your event.

2. Following Keywords

To follow topics you are interested in, it is not necessary to even find a hashtag for the subject. Many times you can go to http://search.twitter.com and type in the subject or word (i.e. giants, newborns, etc.) and instantly see all the tweets that happened around the world that include those words and subjects.

3. Etiquette

followtwitThis is a huge topic and to my knowledge there is no definitive guide to the etiquette on twitter.  There are some things you should and should not do as a manner of politeness and to make Twitter a better experience for everyone.  I will list a few obvious ones below.

Ongoing Real Conversations- Twitter is meant to be a tool to facilitate real-time ongoing conversations.  Engage in getting to know those you follow and let others that follow you get to know you.  Twitter can be very fun and engaging; however, if you follow too many people there will be no way to keep up with all the conversations.  A good rule is to follow 250 or fewer people and to keep your posts and replies real.  Your posts should be like you’re having a conversation, not like your posting billboards.  The reason you want to keep who you’re following down to a number of people you can actually know is because think if all 250 people all posted one tweet during the day, that’s 250 tweets you have to keep up with.  Follow some people you find interesting and if you find later they are not interesting, unfollow them and follow some that are.  Your tweets do not have to be profound, instead make your conversations and tweets like real conversations.  Imagine you answered the phone and your friend asked you “What are you doing right now?”

No spam- Keep your conversations real and try hard not to always be focused on getting your message in everyone’s face.  Once you build some relationships there will be plenty of time to let them know how they can help.  Sometimes it is unavoidable to send people to your web site or info if they ask for it.  It is important they know what you do and why you do it, just don’t plaster them with that type of information.  Remember, Twitter is supposed to be a social conversation and many are following you because they want to get to know you and even your nonprofit.

Following and Being Followed- Do some searches on http://search.twitter.com for subjects that you are interested in.  Find those that seem interesting and follow them.  As you get involved with conversations others will follow you.  Above all enjoy the conversations.  Make it a habit to tweet several times a day and let people know (what you are comfortable with) what you’re doing, thinking, information you found interesting, etc.   Don’t worry if those following you, unfollow you.  They simply moved on to other conversations.  Another way to find interesting people is by looking at the profiles of the people that follow you to see who they are and might be interesting to follow.

Virtual Water Cooler- Remember that Twitter is like a virtual water cooler.  You don’t have to camp out at it all day spouting off everything that is going on in your life and listening to everyone else.  It is a good way to take breaks throughout the day and talk with a few people.  It is also a great way to ask questions about things you need answers to.  For example, “Where is the best place to eat in Dallas?”  People will let you know what they think.  Throughout the day I tune in for a couple minutes as I am taking coffee or water breaks to see what everyone I follow is up to, then it is back to business.

Here are 101 great dos and don’ts from Lauren Rothwww.laurennroth.com/?q=node/227″ target=”_blank”>

4. Twitter Clients

There are a lot of Twitter apps that can make your Twitter experience a lot more pleasant and you may want to take a look at each of them and decide it they are for you.  I will briefly go down a few and let you make your determination on whether they are helpful to you or not.

Tweet Deck- This is one I highly recommend.  Once you begin using it I believe it will make the whole twitter arena more interesting and manageable.  picture-3In a future post I may do a video of how to use TweetDeck.  Tweet deck will even translate tweets in other languages if you have friends in other countries.

Twirl- another desktop app for Twitter.  Very simple but keeps you from needing to go to the web to tweet.

Twitpic- is an app that is quickly accessible in TweetDeck or on its own.  It allows you to share pictures of anything on a tweet.

5. Tweet From Your Mobile Phone:iphone

iphone:

Twitter Mobile- straightforward interface
PocketTweets – robust application
iTweet- good straightforward application
Hahlo 2.0- Great robust application

Blackberry

Twitterberry- Hands down the best on the blackberry (if you can’t afford an iphone)

6. Posts, Replies, and Direct Messages

When you post a tweet, the tweet goes out to everyone that is following you and can also be searched by searching your username on sites like http://search.twitter.com. Likewise when you reply (@scottringo), the message still goes out to the public but the person you replied to will receive it as a reply. If the recipient is using TweetDeck, they will get the reply in a separate window that is easy to identify.

However, there is another way to send and receive messages that are not so public- Direct Messages.  If someone is following you and you want to reply to their tweet only to them and not in a public way you can Direct Message them.  This is accomplished by putting a “D” in front of their user name (D scottringo).  If the recipient is using TweetDeck, the Direct Message (DM) shows up in a separate window from public messages or replies.  Many have their DM messages set to also come into their email or phone.  So a good rule of thumb is only to DM if it is confidential or urgent.  This way your conversations stay more public, but if you need to get a sensitive message to someone, you can.

7. Search

There are a lot of ways to search topics, subjects and messages on Twitter from the web.  If you use TweetDeck, the search can be done right in the application.  By far one of the easiest searches is done on search.twitter.com; others are twitscoop and twemes.com.  Play around with the searches and see what you can find.

Twitter Search – search for topics, subjects and areas of interest
Twitscoop -search for topics, subjects and areas of interest
Twemes -search for topics, subjects and areas of interest

Some other searches to explore:

TwitterFall- TwitterFall is the coolest way to read all or filtered posts on Twitter like a waterfall. BEWARE addictive
Retweetist - the freshest, most often Retweeted items
Twitt(url)y – Twitturly counts links posted on Twitter and then ranks the content.
Tweetmeme – shows Blogs, Images, Video and Audio that are linked to popular tweets
TweetLists - the most popular links over the last 24 hours
Twitter Search – most popular way to search for anything Twitter

8. Twitter in FaceBook facebook_256x2561

If you are a FaceBook fan, you can automatically update your Facebook account through Twitter which keeps you from going back and forth between accounts.  By updating your Facebook account with Twitter, your friends on FaceBook will know what you are doing throughout the day.

9. Blogging for Nonprofits

If your nonprofit has a blog, which I highly recommend, http://oceangrand.org/top-10-reasons-nonprofits-should-blog/, you can post your blog articles automatically to your twitter account using twit_this and then also updates your FaceBook profile.  That’s three “birds” with one stone.

10. Upload All Your Friends

Twitter is way more fun if all your friends, supporters, donors, board members, etc. are on Twitter so that you can tweet back and forth.  From your Twitter settings, click on “Find Friends”.  Once there, you have the option to find friends who are already on twitter by typing in their name.  With the next tab “Find on Other Networks” you can upload you address book by first importing your address book to gmail if it is not already there and then Twitter will check that against all the people in your address book.  Once found, you can add who you like or everyone.  With the third tab, “Invite By Email”, you have the option to invite all those you know who are not already on Twitter by entering their email addresses.  Adding your friends to Twitter will make Twitter a blast and easy for you to keep everyone you know and those interested in your nonprofit up-to-date.

11. Pace Yourself on Your Posts

Too many posts promoting yourself, your organization, or your nonprofit and people will get turned off.  Also, spending too much time on Twitter can wreck havoc on your work ethic.  Take it easy and find your groove on Twitter.  Beware- it is addictive.

12. Retweet

Retweet (RT) is a way to tweet again a post that someone tweeted that you think is interesting.  By putting a RT in front of the tweet either by copy and paste, or if you’re using TweetDeck, there is a button that automatically fills it all in, you can retweet others’ posts.  People love it when you retweet their posts.  It is a way to gain people’s affection and loyalty.

13. Spend Time on Your Profile picture-4

Spend some time on your profile and make it interesting so people will want to follow you.  You might also want to get a customized Twitter background on your profile which will give you more room to give people information, plus it just makes you look cool.

14. Have a Blast!

So now you have some advanced techniques and how to get the most out of Twitter.  This is certainly not an exhaustive list of ways  you can use Twitter, but it is a good start.  Above all, have a blast and don’t get overwhelmed.  Twitter is a powerful application that when used consistently  and with moderation can get you well connected to those you love and those you may not yet know you love.  Once you get connected, follow us at @scottringo and let the games begin.

Subscribe to our RSS feed or email subscription to learn more about how to start, fund, and run a nonprofit successfully.  We will be giving you some tips in the coming weeks about how you can do a “Tweet Up” as a fundraiser for your nonprofit.

Other Articles on “How to Be a Social Media Pro:”
Tweet or Not to Tweet
Tweet Tweet NonProfit
10 Reasons a NonProfit Should Blog

Top 10 Reasons Nonprofits Should Blog

Feb 25th

Posted by oceangrand in #nonprofit

No comments

computerTop 10 Reasons Every Nonprofit Should Have a Blog

Part of the Series “Be a Social Media Expert Series” here.

When you start and run a nonprofit, you’ve just signed up to become the best storyteller in history. If there is anything you need to do well, it is to develop your story and then tell it over and over and over again. See http://oceangrand.org/a-simple-fundraising-formula/ for a step-by-step on how to develop and tell your story. Telling your story needs to happen in all kinds of ways, shapes and forms and in this article I am going to explain why your nonprofit should have a blog and be telling your story on it. Read on and I will break this complicated subject down into 10 bite-sized pieces.

Blogs and Web Sites

Blogs are not much different than web sites anymore except for a couple of critical differences. Web sites contain mostly “static” information which is information that you or a webmaster puts on the site, but once there, rarely changes. It resembles a brochure on the web more than anything. On the other hand, a blog has pages also, but the “blog page” (like what you are reading here) has ongoing posts or stories that are easily changed and updated. The blog gives you the ability to quickly post new information without needing the help of a webmaster. The other pages on a blog can also easily be changed. So in essence a blog is a web site with multiple pages that are easily changed with the addition of an area that has ongoing new information posted to it. It much better resembles an effort to tell an ongoing story. There are a lot of added benefits to having a blog rather than a static web site, that I will outline 10 reasons below, and then take you through the 10 reasons to set up a blog for your own nonprofit.

Blogging Benefits

I get asked a lot if every nonprofit should have a blog and I personally believe they should. Every nonprofit understands the benefits of having a newsletter whether it is one you design, print and mail or one that you put together on the web and send out in an HTML email. A blog, if done well, can serve as the newsletter for your nonprofit with constant updates, success stories, pictures, and needs that are accessible by more people in more ways. When I say accessible in more ways, I am referring to RSS and email subscriptions which we will cover below.

Benefits of a Blog For Your NonProfit

  1. Easy to Update

    Blogs are much easier and quicker to update for the average person. A new article or change can be updated and be live on the web as fast as you can type and push the publish button. This gets your most relevant information to the web and in front of the world quicker than any other method. No more static web pages; instead, every page on your site will be relevant and up-to-date with the latest information about your organization.

  2. Blogs Increase the Traffic

    Search Engine Optimization (SEO) is an important part of getting your web site or blog ranking better in search engines like Google. Many blogs are automatically better optimized for search engines, which can take a lot of guesswork out of trying to get your web site closer to the top of web search engines. More traffic equals more people who know and are involved in your nonprofit work.

  3. feed_24x24

    RSS and Email Subscriptions

    Getting your message out in multiple formats helps people subscribe to your constant updates easier and in the format they prefer to read them. Blogs can instantly give you multiple ways to deliver your message without you doing any other work. RSS (Really Simple Syndication) is a way that many prefer to read information from the web because it allows them to subscribe and see the information as soon as it is updated.

  4. Email Subscriptions

    A blog makes it easy for people to subscribe by email to your updates and is very easy to set up. By updating a blog you are in essence writing a constantly updating newsletter that is live and accessible to anyone at anytime. Unlike a printed newsletter that only gets published and mailed every couple weeks or once a month, your blog is always up-to-date and gives people the ability to read the stories and info in bite-sized chunks. Images are also easy to share with people. RSS and email subscriptions have definite advantages for getting your supporters information and are easy to set up if you use a blog.

  5. Help You Build the Relationships

    There is no substitute for building personal relationships with volunteers, board members, donors, grant makers and anyone that is interested in your nonprofit. Like in a previous article http://oceangrand.org/building-nonprofit-relationships-equals-success/,the ability to build relationships is something that we are born with; however, many times while growing up we forget the fundamentals. Relationships are the life-blood for your nonprofit and to dismiss them as unnecessary is a fatal mistake. A blog is more of a relationship builder and can be an ongoing conversation with those that are involved in your nonprofit. Building relationships is much easier on a blog than a web site and people will feel more connected to you.

  6. Gives You Feed Back

    Blogs are more like conversations because they have an area where people can comment on each article or post. This gives followers the ability to be a part of a conversation about your information, projects and fundraising. Blogs give you an automatic feedback mechanism through these comments and anyone can subscribe to the comments to keep up-to-date on the conversations. These comments and conversations can be powerful as it keeps all those involved in your nonprofit interacting with each other in real time.

  7. Connects All the Social Media

    In our Social Media articles and How-to’s, we have covered how important it is to have other Social Media avenues open such as Twitter and Facebook. A blog can easily connect all those other avenues of Social Media. Each time you post a blog article, a blog can update your Twitter stream with the article and simultaneously post the article and URL to your FaceBook profile. This way no matter how people follow your organization (Twitter, Digg, FaceBook, RSS, email, etc.), they get your new content and information the way they prefer it, but it all connects back to your blog. Your blog becomes the “hub” of all your nonprofit information and updates and sends it out to multiple publishing avenues.

  8. Easily Embed Video

    Video has arrived as an important part of keeping people up-to-date with nonprofit organizations. By taking even the most primitive video of a project, those supporting your organization are instantly “teleported” there. Embedding video on a blog is fairly simple now. By using video services like vimeo, viddler or utube, you can take a video and upload it to the web and have it embedded in your blog in a matter of minutes. Even those with the most basic computer skills can embed a video in a blog post, whereas doing the same in a web site would be challenging.

  9. Makes it Easy for Others to Share Your Info

    When you use a traditional web site, you can share the URL, but then people have to actually go there. When you print and mail a newsletter, the people you mail it to get the newsletter but what about all the others they would like to share your information with? However, with a blog, it is not only easy for you to share information with others, it also makes it easy for them to re-share your information. When people want to share your information that is on a blog they have a library of ways in which to do so. At the end of each post, your article can have a “share” button that will transport your article to any number of hundreds of social media sharing sites. In addition, they can forward the emails or RSS feeds, print the articles, or even publish references to it on their own blogs (called trackbacks). This allows you to post information and allow others to share it in the way that best fits their preferences. Every time you make it easier for others to share your information, you win.

  10. Easy for the Beginner and Pro Alike

    When I was the VP of Business Development for an internet company, several years ago we used to develop our web based software for a fictional user we lovingly dubbed “The Gray Haired Lady”. The Gray Haired Lady was a typical grandmother who was not terribly internet savvy. She did however want to learn and would stick it out as long as things made sense. We thought if we could get our software simple enough for her to use, practically anyone could use it. Many blog software companies must develop around the same type model because updating a blog is just about as simple as writing an article in word processing software. Yes, you have to learn a little but there are a ton of people willing to help. So whether you are a Gray Haired Lady or a teenager, blogging is very simple.

Whatever you’re doing in the nonprofit world, my stance is you should have a blog. If you have a web site, then you should also have a blog. A blog gives you so many benefits and other than maybe not looking as flashy as a flash site, they look good and work great. You would never want to compromise looks over how well a tool gets your information out there and known. If you need some help figuring out how to get your blog up and running, subscribe to our RSS or email feed by clicking here. In further articles in the next weeks, I am going to take you step by step through the set up and use of a blog for your nonprofit. Stay Tuned and tell others about our Social Media for the nonprofit series.

Catch the rest of our “Be a Social Media Expert Series” here.

Grab our RSS feed so you don’t miss out on any of of the articles

Tweet Tweet Nonprofit

Feb 23rd

Posted by oceangrand in develop funding

No comments

twitter-bird-2How to Twitter for Nonprofits

So you are ready to Tweet?  Great.  If nothing else, give it a try and see if it is for you.  As a nonprofit or any business, the more avenues in which you can make yourself available to others the better your chances of developing relationships that stick.  For more on building relationships that stick, read  http://oceangrand.org/building-nonprofit-relationships-equals-success. Twitter is an avenue that can make a huge difference in your knowledge about how to run a successful nonprofit and is a great way to stay in touch up-to-the-minute with supporters, donors, volunteers and grant makers.  Read on to learn how you can use Twitter to make a difference in your nonprofit.

Last week we talked about whether “To Tweet or Not to Tweet”, read that here. Hopefully you’re reading this because you have decided to tweet.  Take it from us, for an organization that stays in touch with lots of people, nonprofits and others all around the world on a minute by minute basis, you can’t get better than Twitter.  By using Twitter, we can keep in touch with all the nonprofit news, initiatives, info on nonprofits we work with, while keeping all that want our information informed up to the second.  It’s awesome and once you get the hang of it we believe you will agree.  I will briefly run through the benefits to you and your nonprofit using Twitter, then list the steps on how you can get started “Tweeting” yourself.

Real Simple

Twitter is messaging that uses only 140 characters per message, called Tweets.  It is easy to send and receive tweets from your computer or mobile phone.  Because the messages are short, reading and writing them are quick.  People that want to keep in touch with you “Follow You” and receive your tweets.  You follow people that you want to keep in touch with.  Several short tweets a day is all it takes to keep everyone up-to-date with what you or your nonprofit is up to.  Twitter is short conversations that keep everyone in your life connected.

How it Could Help You

As a nonprofit, keeping your supporters, donors and volunteers up-to-date with daily updates and many times minute by minute reports have huge benefits.  The more you can keep your organization in front of those that are involved with your nonprofit the more they will be involved with you.  Likewise, staying transparent and keeping people more informed will let them know exactly the kind of help you need and when you need it.

Several tweets a day from you can:

  • Update those following you on on projects status
  • Tweet your fundraising and program events for those that cannot be there (play by play)
  • Let others know of fundraising needs
  • Keep grant makers updated with progress
  • Quickly find volunteers
  • Find others who would like to involved with your nonprofit

twitter-bird-6How You Can Start Tweeting

When using Twitter, “less is more” and keeping track of your and other people’s tweets can be managed easily on your computer by using TweetDeck http://www.tweetdeck.com.  Throughout the day,  “tweet” several times and let people know what you’re up to; you will be amazed at how interested they are in the little things you do each day.

Twitter Steps:

  1. Go to http://www.twitter.com.
  2. Sign up and create an interesting profile. Definitely add a photo.
  3. Use the site’s “find friend” feature to search your email address book for people you know.
  4. To find people you maybe interested in following, go to Twitscoop http://www.twitscoop.com/ and search topics you’re interested in.
  5. Search websites that you are interested in to see if they have a “Follow Us on Twitter” link.
  6. You may find more people to follow by reading the posts of those you are already following whose conversations seem interesting.
  7. Keep the number of people you follow to less than 150 so that you can actually keep up with all the posts.
  8. The number of people you allow to follow you depends on you but the more people following you, the farther your tweets will go out to the masses.
  9. Try to think of ways to allow those that follow you to get to know you and your nonprofit.
  10. Think of ways that you can introduce what your nonprofit is doing without giving a sales pitch.
  11. Get all your donors and those interested in you and your nonprofit (donors, volunteers, board members) signed up and promote your Twitter link so people can connect to you.
  12. Put your Twitter link on your email signatures, your web site, your literature and every place you, can making it easy for people to follow you.
  13. A few “What I am doing” updates a day goes a long way.  Likewise, reply and respond to other people’s updates.
  14. Give it a couple weeks to find those to follow and to find a “following”

Above all have fun and see what Twitter can do for you and your organization.

Later this Week in our Twitter Series: Tweet Like a Pro (sign up for our RSS so you don’t miss an article)

Advisory: All the information, pictures, video and updates on Twitter are able to be seen by all your followers and your profile can be seen by anyone, so keep that in mind when you put information on the internet.

Go Techno or Bust

Dec 9th

Posted by NPTimes in Barack Obama

No comments

After his successful presidential bid, Barack Obama still has $30 million left over. During his presidential campaign, Obama raised an unprecedented $745 million, $104 million of which came in the last five weeks immediately before and after Election Day.

Obama’s outspoken desire to change the way politicians raise money through special interest groups - opting instead to raise money on his own and not participate in the public funding system - fueled his record-breaking fundraising. Close to half of the funds raised were by private donations. What was the key to his success? The internet and Obama’s use of technology stand out as the single key factor in his successful fundraising.

Among the technical tools used were the following:

  • Individual Fundraising - An easy web experience employing the tactic of keeping the donor on the fundraising web site throughout the entire contribution process, from initiation through authorization.
  • Online Advocacy - These tools put users in a position to get information in the hands of policy makers. The idea is that when constituents participate - i.e. write their legislators reach out to news editors and opinion leaders, sign petitions - you get results.
  • Outbound Email - There are many rules governing spam and there is software that can handle outbound email more effectively. With the proper emailing tools, you can stay in touch, raise money, and mobilize action - whether you have a thousand constituents or ten million.
  • Social Networking - The power of social networking is extraordinary. These tools give your constituents a voice and ideas can be freely exchanged.
  • Content Management - The ability to locate, reuse, repurpose and capture content is supremely important to a successful online experience. The tools are ever more sophisticated, but are also becoming essential.

It is clear that a new day has dawned with regard to fundraising. Fundraisers will not be able to compete for those important donor dollars without a technology plan for the future. What are your thoughts?

«123